"Excuse #47: Training Soaks In Over Time"

February 2017

Past Rants

"Commitment and Courage"

April 2017

"Smile Sheets"

May 2016

"Age of the Novice"

January 2016

By Bob Cannan,

President and CEO

"Often when I read an article that takes an unconventional tack, I ask myself, "Who is this person? Why should I consider their judgement and advice?"












"Science told us, years ago, that knowledge doesn’t change behavior. The Knowledge-Behavior Gap is frustrating, so the “Buzzword Professionals” (BWP’s) have just ignored it and continue to teach rather than train."